Extended Warranty
Lucy&Leo Anti-Gadgets
Montessori educational toys for full development

Return terms

For all buyers of our brand store there is a special extended warranty on return and exchange of products.

Return of products due to "disliked" check If the toy has retained its presentation, in the same packaging.

Return of products due to "broken / missing part" The buyer who finds defects in the products, at his own discretion, can:
  • check Replace the purchased toy with an analogue, but of proper quality;
  • check Return the full cost of the defective toy in exchange for its return;
  • check Get missing parts in case of incorrect investments;
  • To make a return, you need issue a photo check by sending photos showing the reason for the return by email info@lucyandleo.eu or on WhatsApp.

Refunds check The refund period is up to 10 calendar days. check Refunds are made only to the buyer's bank card with which the order was paid.

Returns are usually processed within 3 to 5 business days.